As a manager, having hard skills is essential to doing your job properly. However, knowing the basics of your profession is only the starting point of what you need to succeed. Managers don’t just need to know the fundamentals, but also have strong soft skills if they’re going to lead a team and inspire their staff.

Communication skills, problem-solving abilities and strong leadership abilities are some of the key soft skills managers need to have … but even these skills aren’t enough to truly be a great leader. If you want your staff to look up to you and work as hard as possible, there’s a particular soft skill that is one of the most important: empathy. If you’re a manager, here’s what you need to know about this important skill:

Empathy makes it possible to work with a diverse group.

Today, diversity in the workplace is more important than ever. When working with people from different cultures and backgrounds, and groups with divergent experiences, being able to understand other perspectives is key to success.

Empathy is a culture that must be created.

Empathy doesn’t just happen, especially when many workers now have remote jobs and aren’t seeing each other on a day-to-day basis. You need to take responsibility as a manager to create a culture of empathy by focusing on the needs of others and looking for ways to enrich understanding.

Lead by example with a focus on empathy.

Leading by example is one of the most important things you can do to enhance empathy in the workplace. Point out the perspectives of others and take the time to really listen, and your staff should follow your lead.

Work with a top staffing agency in White Plains.

Vanguard Staffing can help companies hire managers who are strong on empathy, and help managers build a qualified group of workers who all have a high degree of empathy so they can relate to others.

If you want a staff that is full of people who can perform well because of their strong empathy skills, reach out to our team today and work with a top staffing agency in White Plains!